These Terms & Conditions govern your use of the wapak platform. Please read them carefully before registering an account or placing any bets. By accessing wapak you agree to be bound by the terms set out below.
A plain-English summary of the most important rules. The full legal text below governs in all cases.
You must be at least 21 years old to register and use wapak. Age verification is mandatory before withdrawals are processed. Underage access is strictly prohibited.
Each player may hold only one wapak account. Duplicate accounts will be closed and any associated balances may be forfeited in accordance with our anti-fraud policy.
All wapak bonuses are subject to wagering requirements. Bonus funds must be wagered the specified number of times before any withdrawal is permitted. Full bonus terms apply.
wapak processes all transactions in Pakistani Rupees. Withdrawal requests are subject to identity verification. Minimum withdrawal thresholds apply as stated in the cashier section.
Use of bots, scripts, or any automated tools is strictly forbidden. Collusion and match-fixing are grounds for immediate account termination and fund forfeiture.
wapak provides deposit limits, session controls, and self-exclusion tools. Players experiencing gambling-related issues are encouraged to use these tools and seek support.
For the purposes of this Agreement, the following terms shall have the meanings assigned to them below:
By accessing the wapak Platform or by clicking "I Agree" during the account registration process, you confirm that:
If you do not agree to any part of these Terms & Conditions, you must immediately cease using the wapak Platform and close your Account by contacting customer support.
You must be at least 21 years of age to register and use the wapak Platform. This requirement is strictly enforced. wapak reserves the right to request proof of age at any time and to suspend or close any Account where the Player is found to be under 21 years old. Any winnings generated by an underage Player shall be void and forfeited.
When registering an Account, you must provide accurate, complete, and truthful information. You are required to provide, at minimum: your full legal name, date of birth, residential address in Pakistan, a valid email address, and a mobile number. Providing false or misleading registration information is grounds for immediate account closure.
Each Player is permitted to hold only one wapak Account. Creating multiple accounts — whether using the same or different personal details, devices, or payment methods — is strictly prohibited. wapak uses device fingerprinting and payment method cross-referencing to detect duplicate registrations. Any duplicate accounts discovered will be closed without notice and any associated balances may be forfeited.
wapak operates a mandatory KYC process. You may be required to submit identity documents — including a valid government-issued CNIC, passport, or driving licence — before deposits, withdrawals, or access to certain features are permitted. wapak reserves the right to place a hold on Account activity pending the completion of KYC verification.
Registration is not available to residents of jurisdictions where online gambling is prohibited by law. It is your sole responsibility to ensure that accessing and using the wapak Platform is lawful in your jurisdiction. wapak accepts no liability for a Player's use of the Platform in contravention of applicable local laws.
You are responsible for maintaining the confidentiality of your Account login credentials, including your username and password. wapak strongly recommends enabling two-factor authentication (2FA). You must notify wapak customer support immediately if you suspect any unauthorised access to your Account. wapak shall not be liable for any losses resulting from your failure to keep your login details secure.
All wapak Accounts are denominated in Pakistani Rupees (PKR). Deposits made via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or other supported payment methods will be credited in PKR at the prevailing exchange rate where applicable. wapak does not charge currency conversion fees for PKR-denominated transactions.
You may request the closure of your Account at any time by contacting the wapak support team via live chat or email. Any real-money balance remaining at the time of closure will be returned to you via your most recently used payment method, subject to completion of any outstanding KYC requirements. Bonus balances that have not met applicable wagering requirements will be forfeited upon voluntary account closure.
An Account shall be deemed dormant if no login activity has been recorded for a continuous period of twelve (12) months. wapak reserves the right to apply a monthly dormancy administration fee of PKR 200 to dormant accounts after the initial 12-month inactive period. Players will be notified by email prior to any dormancy fee being applied.
wapak accepts deposits via JazzCash, EasyPaisa, HBL internet banking, UBL internet banking, Meezan Bank, and direct bank transfer. Minimum deposit amounts are displayed in the cashier section of the Platform. Deposits via JazzCash and EasyPaisa are typically credited instantly. Bank transfer deposits may take one to two business days to reflect in your Account balance.
Withdrawal requests may only be made to payment methods previously used to deposit into your Account. Minimum and maximum withdrawal thresholds apply as published in the cashier section. All withdrawal requests are subject to a pending review period during which wapak may request additional KYC documentation. Approved withdrawals to Pakistani bank accounts are typically processed within one business day.
wapak reserves the right to delay or decline a withdrawal request in the following circumstances:
wapak is not liable for transaction failures caused by third-party payment processors, banking system outages, or incorrect payment details provided by the Player. If a deposit does not credit to your Account within the expected timeframe, please contact customer support with your transaction reference number.
All bonuses, free spins, and promotional offers made available by wapak are subject to specific terms and conditions published alongside each offer. In the event of any conflict between a promotion-specific term and this Agreement, the promotion-specific term shall prevail for that promotion only.
Unless explicitly stated otherwise, all Bonus Funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering requirement multiplier is stated in the specific promotion terms. Wagering contributions vary by game type — slots typically contribute 100%, while table games and live casino games may contribute a lower percentage.
wapak operates a zero-tolerance policy on bonus abuse. This includes, but is not limited to: using multiple accounts to claim the same promotion, exploiting technical errors to claim unintended bonus credits, or engaging in low-risk hedged betting strategies designed to clear wagering requirements without genuine play. wapak reserves the right to void bonuses, cancel withdrawals, and close accounts where bonus abuse is detected.
Bonus Funds that are not used within the validity period stated in the applicable promotion terms will expire and be removed from the Account without notice. wapak shall not be obliged to reinstate expired bonus balances under any circumstances.
wapak reserves the right to refuse, limit, or void any bet at its sole discretion, including but not limited to bets placed after an event has commenced, bets placed at erroneous odds due to a system or human error, or bets that exceed the maximum stake permitted for a given market.
Where odds are published in error — due to a pricing mistake, data feed failure, or technical fault — wapak reserves the right to void all affected bets and return stakes to Players. Settlement of bets at manifestly incorrect odds shall not be considered binding on wapak.
Sports bets are settled based on the official result as declared by the governing body of the relevant sport or competition. For PSL and cricket markets, the official result declared by the Pakistan Cricket Board (PCB) or the International Cricket Council (ICC) shall be used for settlement purposes. wapak's settlement decisions are final once confirmed.
Live (in-play) betting is available on selected events. Bets placed during a live event may be subject to delay whilst prices are updated. wapak shall not be liable for bets inadvertently accepted after an event's conclusive outcome has been determined where such outcome was not yet reflected in the live feed at the time of bet acceptance.
All casino games available on the wapak Platform — including slots, live baccarat, live roulette, live blackjack, and Teen Patti — use certified Random Number Generator (RNG) technology that is independently audited for fairness and randomness. Return-to-Player (RTP) percentages for each game are available in the individual game information panels.
wapak does not manipulate game outcomes. All results are determined by the certified RNG or, in the case of live casino games, by the physical outcome of the live dealer studio. The Company's role is limited to operating the platform through which games are delivered.
Maximum win limits may apply to certain games or bonus rounds. Where a jackpot or unusually large win triggers an internal review, wapak reserves the right to verify the legitimacy of the win prior to processing payment. Wins generated through the exploitation of a software bug or malfunction are void.
The following activities are strictly prohibited on the wapak Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities:
All content on the wapak Platform — including but not limited to logos, trademarks, graphics, interface designs, game assets, written content, and software code — is the exclusive intellectual property of wapak or its licensed content providers. Nothing in this Agreement grants you any licence or right to reproduce, distribute, modify, or create derivative works from any wapak intellectual property without express prior written consent.
The wapak name, logo, and brand identity are registered trademarks. Unauthorised use of the wapak brand in any context — including social media, advertising, or promotional materials — is strictly prohibited and may result in legal action.
wapak collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of this Agreement. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
wapak implements industry-standard security measures — including 256-bit SSL encryption and segregated data storage — to protect your personal information. We do not sell your personal data to third parties. Data may be shared with regulatory authorities, payment processors, and fraud prevention services as required by law or contractual necessity.
wapak is committed to promoting safe and responsible gambling. We provide a comprehensive suite of player protection tools accessible from every Account dashboard:
If you believe gambling is negatively affecting your life, please visit our Responsible Gaming page for resources and support. wapak staff are trained to identify at-risk behaviour and may proactively reach out to Players displaying signs of problem gambling. All responsible gaming interactions are handled in strict confidence.
To the maximum extent permitted by applicable law, wapak's total aggregate liability to any Player — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total net deposits made by that Player to their wapak Account in the thirty (30) days immediately preceding the event giving rise to the claim.
wapak shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, arising from your use of or inability to use the Platform, regardless of whether wapak has been advised of the possibility of such damages.
wapak does not guarantee uninterrupted or error-free operation of the Platform. Scheduled and unscheduled maintenance, third-party outages, and force majeure events may temporarily affect Platform availability. wapak shall not be liable for any losses sustained by a Player during a period of Platform unavailability.
This Agreement shall be governed by and construed in accordance with applicable gaming regulations and the laws of the jurisdiction in which wapak holds its operating licence. Any dispute, controversy, or claim arising out of or in connection with this Agreement, including its validity, interpretation, or termination, shall be subject to the exclusive jurisdiction of the competent courts or arbitration panels designated by the applicable licensing authority.
Prior to initiating any formal legal proceedings, Players are encouraged to contact the wapak support team to attempt an amicable resolution. wapak commits to responding to formal complaints within five (5) business days. Where a dispute cannot be resolved internally, Players may escalate the matter to the relevant regulatory authority overseeing the wapak licence.
wapak reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Players via the email address registered on their Account and/or via a prominent notice on the Platform no less than seven (7) days before the changes take effect.
Continued use of the wapak Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any amendment, you must cease using the Platform and may request account closure as described in Section 4.3. The most current version of these Terms & Conditions is always available at wapak.app/terms-conditions.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the wapak support team through the following channels:
wapak's support team includes Urdu-speaking agents and is available to assist Pakistani players in both English and Urdu at any time of day or night.
Now that you've reviewed our Terms & Conditions, join 500,000+ Pakistani players enjoying live casino, PSL betting, and premium slots — all in PKR. Licensed operator. 21+ only.